Terms Of Service
By accessing or using Clothingwing’s website, mobile app, or services (“Platform”), you agree to be bound by these Terms of Service (the “Terms”). Please read them carefully. If you disagree, please do not use our services.
1. Acceptance of Terms
- By creating an account, placing an order, or interacting with our Platform, you confirm you are at least 18 years old or have parental consent.
- These Terms constitute a binding agreement between you (“User”) and Clothingwing. We reserve the right to modify these Terms at any time. Continued use of the Platform after changes constitutes acceptance.
2. User Obligations
- Accurate Information: Provide truthful account details (e.g., billing/shipping addresses).
- Prohibited Conduct:
- Misuse of intellectual property (e.g., unauthorized reproduction of AI-designed patterns).
- Tampering with smart garments (e.g., ClimateFit™ technology) or reverse-engineering embedded sensors.
- Using the Platform for illegal, abusive, or discriminatory activities.
3. Product Use & Ownership
- Ownership: You own purchased products but grant Clothingwing a license to use user-generated content (e.g., AR customization designs) for marketing.
- Smart Garments:
- Software/firmware updates are mandatory for optimal performance.
- Repairs must be performed by authorized centers to preserve tech functionality.
- Warranties:
- Standard products: 1-year limited warranty against manufacturing defects.
- Tech-integrated items: 2-year warranty covering hardware and software malfunctions.
4. Orders & Payments
- Payment Terms:
- All prices are in USD. Taxes and duties (if applicable) will be charged at checkout.
- Failed payments may result in order cancellation.
- Backorders: Items marked “pre-order” are non-refundable if canceled after production has begun.
- Limitation of Liability:
- We are not liable for delays, lost shipments, or indirect damages (e.g., loss of profits).
5. Intellectual Property
- All content (text, images, AI algorithms, AR tools) is owned by Clothingwing or licensors.
- Users may not:
- Reverse-engineer our proprietary software (e.g., 3D design tools).
- Use trademarks/logos without prior written consent.
6. Disclaimers
- Products are sold “as is” with no implied warranties unless legally required.
- AI-powered features (e.g., virtual try-on) are for reference only; accuracy may vary.
7. Termination
- We reserve the right to suspend or terminate accounts for violations of these Terms.
- Upon termination, unused balances may be refunded via original payment method (excluding fees).
8. Third-Party Links
The Platform may link to external sites (e.g., logistics partners, payment gateways). We are not responsible for their content, privacy policies, or practices.
9. Governing Law & Disputes
- Governed by the laws of the State of New York, excluding conflict-of-law principles.
- Disputes must be resolved in courts of the State of New York.
10. Sustainability Commitment
By using our services, you agree to uphold our eco-conscious values:
- Minimize returns to reduce waste.
- Recycle or donate unused garments via our sustainability programs.
Need Clarification?
Contact our Legal Team:
- Email: [email protected]
- Mailing Address: 107 W FRONT AVE - PO BOX 93,STOCKTON,IL 61085-0093
Clothingwing – Innovating Responsibly, Empowering Your Wardrobe.