My Cart

  • Your shopping cart is empty!

Privacy Policy

​ At Clothingwing, we are committed to protecting your privacy and ensuring transparency in how we handle your personal data. As a leader in innovative fashion technology, we prioritize building trust by aligning our practices with global data protection standards (e.g., GDPR, CCPA) while embracing ethical AI and sustainable digital practices. Below, we outline how we collect, use, share, and safeguard your information.

​​1. Data We Collect​​

We gather data to personalize your experience, improve our services, and fulfill legal obligations:

  • ​​Personal Information​​: Name, email, phone number, billing/shipping addresses.
  • ​​Transaction Data​​: Order history, payment details (processed via secure PCI-compliant gateways).
  • ​​Device & Usage Data​​: IP address, browser type, app interactions, and AI/AR usage patterns (e.g., virtual try-on sessions).
  • ​​Cookies & Tracking​​: Consent-based cookies for personalized recommendations and analytics (opt-out available).

Note: We anonymize or pseudonymize data where possible to protect identities.

​​2. How We Use Your Data​​

Your information empowers us to:

  • ​​Enhance User Experience​​: Tailor product recommendations, optimize AR try-on features, and improve app functionality.
  • ​​Fulfill Orders​​: Process purchases, manage shipping, and handle returns (see our Shipping & Returns Policy).
  • ​​Communicate​​: Send order updates, promotional offers (unsubscribeable), and sustainability initiatives.
  • ​​Innovate​​: Train AI models for virtual fashion design and predictive inventory systems.
  • ​​Comply with Law​​: Respond to subpoenas or regulatory requests.

​​3. Data Sharing​​

We never sell your data. Sharing occurs only with:

  • ​​Service Providers​​: Trusted partners (e.g., payment processors, logistics providers like DHL) under strict NDAs.
  • ​​Legal Authorities​​: When required by law or to protect our rights.
  • ​​Business Transfers​​: In mergers or acquisitions, users will be notified and given opt-out options.

​​4. Your Rights​​

You control your data:

  • ​​Access/Portability​​: Request a copy of your data via [email protected].
  • ​​Correct/Delete​​: Update inaccuracies or request deletion (except for legal/contractual obligations).
  • ​​Object​​: Opt out of marketing emails or non-essential cookies.
  • ​​Restrict Processing​​: Limit how we use your data during disputes.

Use our app’s “Privacy Dashboard” or contact [email protected] to exercise these rights.

​​5. Data Security​​

We deploy industry-leading safeguards:

  • ​​Encryption​​: End-to-end SSL/TLS for data in transit; AES-256 for stored data.
  • ​​Access Controls​​: Role-based permissions and multi-factor authentication.
  • ​​Ethical AI Audits​​: Regular reviews to ensure algorithms avoid bias and comply with privacy-by-design principles.
  • ​​Blockchain Transparency​​: Secure, decentralized logging of data transactions (e.g., supply chain ethics tracking).

​​6. Children’s Privacy​​

Our services are not directed at users under 13. We do not knowingly collect data from children without parental consent.

​​7. International Data Transfers​​

Data transferred outside your country (e.g., EU-US Privacy Shield frameworks) adheres to GDPR and other applicable laws.

​​8. Policy Updates​​

We periodically review this policy. Significant changes will be notified via email, in-app alerts, or our website (archive versions available).

​​Contact Us​​

For questions, contact our Data Protection Officer:

​​Clothingwing – Building Trust Through Transparency & Technology.​​
Your privacy is our priority—innovation never compromises integrity.